Nearshore Inbound Call Experts Fosters a Positive Corporate Culture

Published / by TheRugbyUnion

The elements of corporate culture are a company’s mission statement, values, and working conditions. Corporate culture directly impacts employee morale. Co-founded by Paul Herdsman Nearshore Inbound Call Experts provides outsourcing services. Nearshore understands that the right corporate culture benefits employee and employer.

How Corporate Culture Impacts Employees

At Nearshore employees are nurtured and supported. With proper support employees are more likely to advance within the company. Proper training fosters employee confidence and competence. Before a new hire at Nearshore answers a single call on behalf of a client they complete a comprehensive training program. When an employee is elevated to a supervisory position they perpetuate the positive work environment.

How Corporate Culture Impacts Employers

Employee turnover creates an added expense for employers. It costs time and money to orientate, train, and onboard a new hire. A positive work environment encourages employees to stay on-board reducing the turnover rate. Long-term employees learn more creating a more capable workforce. More knowledgeable workers make it possible to promote from within saving the expense of recruiting from without.

About Paul Herdsman

In 2014 Paul Herdsman co-created Nearshore Inbound Call Experts. Jamaican by birth Paul Herdsman now resides in Florida. Herdsman is a graduate of Florida Atlantic University. Without any real business experience and a well thought out and executed business plan Herdsman co-founded NICE Global 30 years ago.

About Nearshore Inbound Call Experts

Nearshore outsourcing is contracting with a foreign outsourcer to have them handle aspects of a business’ operation. Nearshore Inbound is headquartered in Montego Bay, Jamaica. Nearshores customer service department handles clients communications via phone, email, and live chat. The IT Solutions department offers technical support and training. Nearshore helps clients safeguard the quality of the client’s services by offering limited Quality Assistance management.

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